Volunteers Charter
This Charter identifies our commitment to providing a safe and supportive environment for volunteers, we recognise that volunteers are a vital resource and we will ensure that:
Role: Our volunteers and/or staff are made aware of the expectations and boundaries of
volunteer roles.
Recruitment: Our Volunteer recruitment procedures are fair, efficient and consistent.
Induction: Our volunteer induction process is consistent; during induction all volunteers are
informed of the organisations ethos and introduced to relevant team members.
Training: We meet identified needs by providing relevant training so that our volunteers can
operate safely and effectively in their role.
Involve: Our organisation recognises and promotes equality and diversity; we encourage
volunteering for all.
Engage: We provide a variety of ways for volunteers to contribute their opinions and feed this into organisational development.
Value: Our organisation encourages a positive attitude to volunteers/volunteering. We regularly recognise and acknowledge the value of volunteer contributions.
Support: We provide consistent volunteer support; this includes a named contact for volunteers; we ensure our volunteers are aware of how to raise concerns.
Health, Safety & Wellbeing: We have identified any physical and emotional risks of different volunteer roles, minimized these risks, have relevant policies and procedures and hold adequate insurance.
Review & Development: Volunteer involvement and management is regularly reviewed at
operational and strategic level.